Family Owned and Operated since 1974. At Gabes Electronics, we pride ourselves on maintaining the outstanding personalized service that comes from one-on-one relationships. We strive to bring our customers the best in repair and products. This dedication has enabled us to thrive as a family-owned electronics business for over 35 years, in the midst of big chain retailers and internet stores.
WE SERVICE ALL MAJOR APPLIANCE & TV BRANDS
If I could give zero stars, I would. This company has very bad customer service and no communication skills. I ordered an appliance through Lowe's that was under warranty and had an issue. They used this company for their warranty repair service. I have been waiting a week for a part that they ordered before anyone came to actually look at the appliance. According to them, it would be a waste of their time to have someone come look at it. They did not order the part until the day they were scheduled to be here, so no one came to look at the appliance at all that day. I did not find out until that day that no one was coming out, despite having talked to them late in the day the evening before. Now, a full week later, I have heard nothing from them, and when I called them, they said, "Oh well, we didn't know, but that part was on back order and can take up to two weeks to come in." A part on order is not their fault. Failing to call me to let me know there will be an extended wait is their fault. I let them know I was VERY displeased and they seemed irritated that I was mad. If they communicated with me about the possible wait from the beginning, then I would not have been nearly as upset. I have called Lowe's to request another company come out and will never use this company again for any reason.